Their goal was for customers to use the software at least three times during the trial stages. They implemented a strategy to increase usage during the trial period of their 3DS Max product. Participants collect points in virtual missions that allow them to advance on the leaderboard. Top users received a prize for the effort. 6. Create a Communication Calendar A communication calendar is what you use to keep track of and also keep in touch with customers at regular intervals. It is similar to an editorial calendar that you use to keep track of your content creation, publishing and publishing schedule.
Even when your customers do whatsapp database not reach out to you, it is your duty to reach out to them at regular intervals. This is especially important when a customer hasn’t interacted with your brand in a while. It is your duty to reach out to the customer and reignite the relationship. Frequent communication with customers also increases their engagement level. Statistics show that businesses that communicate with their customers at least 10x a year have 300% more profit. The most effective way to communicate with customers is by keeping a communication calendar.
A communication calendar ensures that you keep track of every aspect of customer communication so you won’t neglect any customer. There are communication calendar tools online that help you to easily automate periodic communication with customers. These tools allow you to send letters, cards, appreciation messages, phone calls, and special offers periodically. 7. Educate and Deliver Value Through Content Content marketing is one of the most effective ways to keep your customers engaged with your brand. Your relationship with the customer shouldn’t just end at closing a deal. Customers today have a lot of options at their disposal and if you do not have strategies in place to retain their attention, you will lose them.